Meet The Team
Faren is the friendly voice you most likely will encounter on the phone when you call our office. As part of the front office team, her job is to greet patients and make them feel welcome to our office. She understands that going to a dental office can be potentially stressful, so she makes that extra effort to be certain all the patients are relaxed and comfortable. Her ten years’ experience in the dental field is handy when fielding questions on the phone when patients wish to find out about the various procedures the office has to offer. Originally starting in the back office helping chairside gave her a broader understanding and compassion for the total patient experience.
Although busy juggling six things at once, Faren has mastered the art of being able to answer the phone, notify the Doctor when his next patient has arrived, sign for a FedEx package and fill holes in the schedule all at the same time. But seriously, she loves being able to see happy patients having their lives transformed with beautiful smiles and healthy teeth and gums. She takes pride in being able to assist her co-workers with their tasks while keeping Dr. Mandel’s schedule full. Faren being very sociable, loves spending time with her family and friends as well as her son, enjoying the beautiful sunshine that San Diego has to offer.
Desiree is our financial coordinator. She works closely with Dr. Mandel as well as our patients to make sure that all the “T’s” are crossed and “I’s” are dotted on their insurance forms to help our patients maximize their dental benefits. Her education in the medical field started at Concorde Career College where she graduated in 2007. Her in-depth knowledge of clinical financial and treatment planning also includes training on medical billing. Her leadership ability allows her to master the area of finance for the office. She loves being able to solve problems. Whether they are with insurance claims or financing issues, she is very knowledgeable and will assist our patients in getting to a positive end result on having a fair resolution.
Her ten years in the dental field have given her a broad understanding of the value of good oral health, as well as the costs of not taking care of one’s health. With that in mind, along with her appreciation of a transformed beautiful smile, she is a strong patient advocate for comprehensive dental care. When she’s not talking about teeth, she loves watching her son play baseball, going to the beach and spending time with her family.
Registered Dental Hygienist
Gloria is our wonderful hygienist and patient care coordinator. She has worked with Dr. Mandel for more than 7 years, having over 13 years of experience as a dental hygienist. Before being accepted into the dental hygiene program at Southwestern College in 2001, Gloria studied biology at SDSU. She now holds multiple associate degrees and is certified in laser therapy. Her favorite part of her job is the opportunity she has to be an integral part of a team that is dedicated to the overall health of their patients. She takes her duties and responsibilities seriously and pays special attention to the needs of each of her patients.
A part of dentistry she really enjoys is educating her patients on how to stay healthy, as well as showing them about how a healthy beautiful smile can make them feel better about themselves and have more confidence. She especially loves being able to share how with today’s new dental technology, Dr. Mandel can offer Invisible Orthodontics, “Six Month Smiles”, gum tissue grafting, implants or veneers to improve their smile and make a patient look and feel younger. In addition to using the intra-oral camera, Gloria likes to use humor to make her patients visits more enjoyable. In her own quest for health, Gloria participates in many “fun-runs” and 5k to 15k races. In her spare time, Gloria enjoys hiking, biking, dancing, and organic gardening.
Registered Dental Hygienist
Our team welcomed Abygail to our office in 2016. After completing her studies at San Joaquin Valley College where she received her A.S. Degree in Dental Hygiene, Abygail attended SDSU where she expanded her knowledge in the Health Sciences and received a B.S. Degree in Biology. She is dedicated to providing gentle care to her patients and takes pride in her ability to establish relationships with the patients quickly through her friendly personality.
Abygail is committed to assisting our patients gain optimal health through proper oral health care. She appreciates Dr. Mandel’s holistic approach to looking at each person as a whole person to heal. Using natural methodologies and biologically sound principles, she appreciates it when patients thank her for her caring concern for their health. She appreciates that the mouth is the first pathway to overall health. When she is not cleaning teeth or educating our patients, Abygail loves to spend time with her extended family and she loves travelling and crafts.
Chairside Dental Assistant
Tiffany is our amazing chairside assistant who loves making patients feel warm and appreciated. Her extensive background in customer services (food industry as a manger and server for over 15 years) has taught her the value of creating relationships with patients and co-workers. This along with her 6 years’ experience in the dental field has given her a strong foundation for understanding client needs and anticipating their comfort and concerns in advance. She is always looking for ways to make the office run smoother. These qualities make her a valuable team member.
Whether she is chairside assisting Dr. Mandel or in the back sterilizing instruments, Tiffany focuses on utilizing her time best to allow for the ultimate comfort of the patients as well maximizing the Doctor’s time with each patient. She loves chatting with patients about their health and hobbies and enjoys helping putting them at ease when they are at the office. On her time off she also enjoys going to the beach and watching movies with her husband.
Chairside Dental Assistant
Maribel brings to our practice a warm comforting smile to welcome our patients and make their visits comfortable. Her quiet personality helps patients relax while having their dental work done. She enjoys helping Dr. Mandel provide the wide variety of services to improve their health. Maribel primarily works in the in the back helping sterilizing instruments or taking x-rays or helping to maintain inventory. She always is focusing on staying calm and handling the office priorities as needed.
She enjoys learning about all the various procedures Dr. Mandel is able to offer his patients and is continuously learning about how the latest technologies combined with a nutritional approach can improve a person’s overall health. When she isn’t working at the office, she enjoys spending quality time with her family and friends.